Terms & Conditions/Privacy Policy

By submitting your personal details via this website, subscribing to the mailing list, through booking and/or paying for any of the services on offer and/or entering into a a signed, contractual therapy agreement with myself, you understand and agree to comply with the Terms & Conditions/Privacy Agreement as referenced in the following:


Medical Disclaimer


The information on this website is not designed to provide or to be a substitute for medical advice, diagnosis or treatment. It is for general information purposes only. In all cases, you should consult your GP in regards to information contained on and directly accessed through this website. As a mental health professional, I do not diagnose. Please refer to your GP for advice. After reading the articles and general information presented on this website, you should review the information on this website carefully with your professional healthcare provider.

I am not responsible or liable for any information deliberately withheld by the client in regards to any existing mental health condition which would be compromised by any subsequent treatment given by myself. This would be a condition that is specifically contraindicated in regards to hypnotherapy in the event of a course of treatment being agreed to and undertaken. The responsibility for full disclosure remains with the client in every circumstance. Contraindications to any of the therapies I provide are clearly stated on this website. Full consideration should be given to any contraindications before arranging an initial consultation with me.



Monthly Newsletter


You consent to receiving a monthly newsletter by either signing and submitting the agreed client contract to Christina McDonald or by submitting the online contact form and by paying for any of the services advertised on this website. This also includes subscribing to the mailing list via the homepage on this website or via any link on related social media. You may unsubscribe from the mailing list at any time. By subscribing to the mailing list on any of these platforms, you agree to be subject to the terms highlighted in the section marked 'Emails' below.




Emails


Please note that 'Christina McDonald Therapist & Coach' does not accept any liability or responsibility for changes made to any emails sent to subscribers or clients after they have been sent from enquiries@christinamcd.com.

Christina McDonald also does not accept any liability or responsibility for viruses sent through any emails and emails with attachments (such as audio MP3's) that are sent to recipients via enquiries@christinamcd.com.


Opinions, comments. conclusions and other information in any emails sent from enquiries@christinamcd.com that do not relate to the official business of 'Christina McDonald Therapist & Coach' @ enquiries@christinamcd.com are not endorsed by it.




Testimonials


Testimonials appearing on this website are the experiences of individual clients and truthfully reflect their personal accounts in regards to the treatment they have received. Due to the personal and sensitive nature of the work I do, testimonials are kept anonymous to protect client confidentiality. Testimonials submitted here may be written submissions or verbal declarations. It should be noted that they are individual results and they may vary.


The testimonials do not necessarily represent the views of everyone who uses these services. There is no claim that these are the typical results clients will experience in the event of undergoing treatment for any of the services advertised on this website. The testimonials submitted have been displayed as they were originally submitted. The names have been omitted to respect the privacy and confidentiality of the client.


This is not a website for testimonials but provides testimonials as a way for customers to share their experiences and to protect against abuse. I do not necessarily share the opinions or views of the testimonials posted here and they are strictly that of the reviewer. The testimonials are not presented here to make any claims that these services can diagnose, treat, prevent or cure any condition. In all cases where a diagnosis is needed, please refer to your GP for advice.



Payments for sessions and courses


You will not be entitled to a refund if you cancel within less than 48 hours notice for any services provided on this website. Before this time period, you may cancel at anytime and you will be reimbursed in full for any funds already paid. After any training or sessions have been completed, there is no refund policy in place.



Room booking - subject to availability


Upon booking and paying for your session, I always hope to be able to give you the time slot you have requested. All bookings for reiki treatments and training made via this website are subject to availability at the clinic I am registered with which is Light Centre, 49 Marylebone High Street, London W1U 5HJ. If on the rare occasion, I cannot offer you the time you have requested, I will endeavour to offer you an appointment time as close to the time that you have requested on my website which is www.christinamcd.com.



Reiki Treatments



Reiki is always sent with the intention that is will work for 'the highest good' of the client/recipient. Physical contact will be made with the shoulders, the upper legs, knees and ankles. If you would rather not have these areas treated in this way, please let me know at the start of the treatment what your preferences are and any areas to be avoided.



MP3 Downloads


Any downloads that are sent to you by myself are bespoke recordings for your own personal use and nobody else. Do not listen to them whilst driving, whilst in the bath or whilst operating heavy machinery.




Covid-19 Risk Assessment



I take the health and safety of all clients and students seriously and appropriate measures will be in place for any one-to-one to sessions and workshops.

Christina McDonald Therapist & Coach - Privacy Policy



By submitting your personal details via this website, or through the online booking platform (Acuity) and/or paying for any of the services on offer and/or entering into a signed, contractual therapy agreement with myself, you consent to the processing of your personal data understand and agree to comply with the Privacy/Terms & Conditions as referenced in the following:



1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will handle your personal data.


1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.



2. Credit


2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).



3. How we use your personal data



3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.



3.2 We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.



3.3 Please do not supply any other person's personal data to us, unless we prompt you to do so.



4. Your personal data


Your personal data is never shared with any third parties and is held in accordance with the data protection act of 1998. Your personal details will be stored only to
provide the services advertised on this website as well as to provide a monthly newsletter. All personal information is stored securely and held in confidence. By using this website, you agree to be bound by the terms of this privacy policy.


5. Amendments


5.1 We may update this policy from time to time by publishing a new version on our website.

5.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

5.3 We may notify you of changes to this policy [by email or through the private messaging system on our website].


6. Your rights


6.1 In this Section 6, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.


6.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.


6.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data upon written request to enquiries@christinamcd.com



6.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.



6.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.



6.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.


6.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.


6.8 To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.


6.9 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.


6.10 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

6.11 You may exercise any of your rights in relation to your personal data by written notice to us.


7. About cookies


7.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.


7.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.


7.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.


8. Cookies used by our service providers


8.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.


8.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.


9. Managing cookies


9.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).


9.2 Blocking all cookies will have a negative impact upon the usability of many websites.


9.3 If you block cookies, you will not be able to use all the features on our website.


10. Contact details


10.1 This website is owned and operated by Christina McDonald trading as 'Christina McDonald Therapist & Coach'.


10.2 You can contact me:
(c) by telephone, on the contact number published on this website from time to time; or
(d) by email, using the email address published on our website from time to time.


11. Data protection officer


11.1 I am a registered data protection officer. How to contact me is referenced above.